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SMS - Push First and Then Students Will Pull Administrative Information in Higher Education?
An Empirical Exploration of Requirements Engineering for Hybrid Products [de]
Understanding Citizens' Behavioural Intention in The Adoption of E-Government Services in the State of Qatar [de]
Predominantly Electronic or Personal Service Delivery? A Case in The Wealth Management Context [de]
The Economics of Service Level Engineering [de]
Risk-Reward Sharing in IT Service Contracts – A Service System View [de]
Information Needs in Service Systems – A Framework for Integrating Service and Manufacturing Business Processes [de]
Under-representation in SLAs for Global IT-centric Services [de]
Managing the Current Customization of Process Related IT-Services [de]
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront [de]
Evaluating IT Services Price Benchmarks under Uncertainty [de]
The Design of An Accountability Framework for Service Engineering [de]
The Critical Issues about Deploying RFID in Healthcare Industry by service perspective [de]
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty [de]
The Design and Success of Shared Services Centres [de]
Diffusion of E-Government Services in Australia: Citizens' Perspectives [de]
You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery [de]
Understanding Consumer Recommendation Behavior in a Mobile Phone Service Context [de]
Success Factors in the Introduction of Standard Software in Core Processes of Banks [de]
Iseler - A Generic and Hybrid Recommendatio System for Interactive Selling Scenarios [de]