|
10 Thesen zur Entwicklung und Erbringung produktbegleitender Dienstleistungen (Erhebung) |
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A Business Model for Collaborative Commerce Marketplace [de] |
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A Conceptual Framework for Evaluating the Public Value of e-Government: A Case Study from Sri Lanka |
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A Conceptual Model for IT-enabled Enterprise Risk Management in Financial Organisations [de] |
|
A DESIGN RESEARCH STUDY ON ENHANCING CREATIVITY – THE CASE OF DEVELOPING PRODUCT-SERVICE BUNDLES [de] |
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A Formal Model for Electronic and Mobile Government Service Delivery Success Factors |
|
A Framework for Analysing Service Ecosystem Capabilities to Innovate [de] |
|
A Framework for Developing Personalizeable Mobile Services in Automobiles [de] |
|
A Hybrid Framework for Automated and Adaptive e-Business Platforms [de] |
|
A Lifecycle Approach towards Business Rules Management [de] |
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A Logistic Regression Analysis to Examine Factors Affecting Broadband Adoption in the UK [de] |
|
A MODEL OF PREFERENCE ELICITATION: THE CASE OF DISTRIBUTED RESOURCE ALLOCATION [de] |
|
A Multi-Tier Negotiation Protocol for Logistics Service Chains [de] |
|
A Preliminary Decision Model for Shared Services: Insights from an Australian University |
|
A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover [de] |
|
A Transaction Cost Theoretical Analysis of Software-As-A-Service (Saas)-Based Sourcing in SMBs And Enterprises [de] |
|
A Value Flow Model for the Evaluation of an E-Learning Service [de] |
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About Appropriation of Mobile Applications: The Applicability of Structural Features and Spirit [de] |
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ACCEPTANCE PROBLEMS OF AMBIENT INTELLIGENCE AND MOBILE TECHNOLOGIES IN HOSPTALS IN INDIA AND GERMANY [de] |
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Aligning Information Systems Development with Service Orientation: The Service Oriented Systems Model [de] |
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All Part of the Service? Addressing Data Longevity in Service Oriented Architectures |
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An Empirical Exploration of Requirements Engineering for Hybrid Products [de] |
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An Evaluation Framework for e-Government Services Based on Principles Laid Out in COBIT, the ISO 9000 Standard, and TAM [de] |
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AN EVENT-DRIVEN APPROACH TO DYNAMIC SITUATION DETECTION [de] |
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An Exploratory Investigation of Critical Success Factors in Wireless Field Force Automation Projects [de] |
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An Integrative Model of Consumer’s Adoption of RFID Credit Card Service [de] |
|
An Ontology for Mobile Situation Oriented Systems |
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An Ontology-Based Natural Language Service Discovery Engine – Design and Experimental Evaluation [de] |
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An Ontology-based Service Discovery Approach for the Provisioning of Product-Service Bundles [de] |
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Analysing Business Models for Cross Border E-Services Provided by the Chambers of Commerce [de] |
|
Analysis of E-Learning Implementation Cost Pools |
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Anforderungsanalyse für produktbegleitende Dienstleistungen |
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Angebot und Relevanz von produktbegleitenden Dienstleistungen in der Bauindustrie (Empirische Studie) |
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Assessing the Impacts of IS Offshoring: Preliminary Conclusions Questioning the Validity of Cultural Consideration [de] |
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Ausprägungen der hybriden Wertschöpfung in KMU (Erhebung) |
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Automatische Beantwortung funktionaler Leistungsanfragen |
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Barriers for Transformation: Impediments for Transforming the Public Sector through Egovernment [de] |
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Barriers to IT-Driven Governmental Transformation [de] |
|
Best-Practises für den Export von IT-Dienstleistungen |
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Betreibermodelle für eine flexible temporäre Automatisierung von Montageaufgaben durch mobile Robotertechnologie |
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Bewertung von Modellierungssprachen aus Sicht der hybriden Wertschöpfung |
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Beziehungsmanagement für B2B-Kundenlösungen |
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BID PRICE CONTROL AND DYNAMIC PRICING IN CLOUDS [de] |
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Bridging the “Front Stage” and “Back Stage” in Service System Design [de] |
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Building Leadership for Life Cycle Business Transition by Hybrid Innovation [de] |
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Case Studies zum Solution Selling |
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Co-Creation in Business Service Lifecycle Management [de] |
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Collaborative Continuous Service Engineering [de] |
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Collaborative Sourcing – The Motivation and Design of Demand Side Combinations [de] |
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Comparing Coordination Arrangements Enabled by Web Services and Web Service Orchestration Technology [de] |
|
Competition of Service Marketplaces - Designing Growth in Service Networks [de] |
|
Conceptualisation and Facilitation of SOA Governance |
|
Configurative Service Engineering -A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance [de] |
|
Consumer Acceptance of Third Generation Mobile Value-added Services: A Survey of Hong Kong Consumer Perceptions [de] |
|
Consumer Choice Model of Mobile Banking |
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Cooperative Customer Relationship Management (CRM) In Alpine Destinations [de] |
|
Coopetition Based Interaction Design for Optimal Customer Attraction [de] |
|
Coordinating Service Composition [de] |
|
Coordination Theory |
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CoRSE - Customer Related Service Engineering |
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Cost-effective Firm Investments in Customer Information Privacy [de] |
|
Critical Success Factors for Wireless Hospital Bed Management Systems: The Case of MARGE |
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Cultural Influences on IS Service Quality Perceptions [de] |
|
CurLy - Customer related Service Life Cycle |
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Customer Service: the key to customer satisfaction, customer loyalty, and market share |
|
Den Wettbewerb aktiv gestalten. Ein Leitfaden für Unternehmen zum Ausbau produktbegleitender Dienstleistungen |
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Der wahrgenommene Wert hybrider Produkte |
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DESIGN CRITERIA FOR PUBLIC E-SERVICES [de] |
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Design Factors for Service-oriented Architecture Applied to Analytical Information Systems: an Explorative Analysis [de] |
|
Design of Service Systems under Variability: Research Issues [de] |
|
Design Options for Service Directories in Business Networks [de] |
|
Design Rules for User-Oriented IT Service Description [de] |
|
Determinants of Customer Loyalty in China C2C eCommerce: From a Social Network Perspective [de] |
|
Determinants of Grid Assimilation in the Financial Services Industry - An Institutional Theory Perspective [de] |
|
Determining Appropriate Modes for Service Trade from Value Chain and Value Co-creation Perspectives [de] |
|
Developing a Model for Government Service Delivery Through Intelligent Support Systems (ISS) |
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Developing Public E-Services for Several Stakeholders – A Multifaceted View of The Needs for an E-Service [de] |
|
Developing the Electronic Service Acceptance Model from Internet Securities Trading System [de] |
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Dienstleistungs-Check auf Standardisierbarkeit |
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Dienstleistungsstandards in Internationalisierungsstrategien - Ergebnisse einer Unternehmensbefragung |
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Diffusion of E-Government Services in Australia: Citizens' Perspectives [de] |
|
DIN SPEC 1001: Lager- und Transportlogistik - Standardisierte Leistungsdefinition und -bewertung in der Angebotsphase |
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DIN-Fachbericht 75 "Service Engineering - Entwicklungsbegleitende Normung für Dienstleistungen |
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Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging [de] |
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Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging [de] |
|
E-fulfilment Systems for Quality Healthcare Delivery: A New Construct for Visualising and Designing [de] |
|
E-Government in the Making: Socio-Economic Development in the Akshaya Project [de] |
|
E3-Service - A Model-Based Approach for Generating Needs-Driven E-Service Bundles in a Networked Enterprise [de] |
|
Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring [de] |
|
Ein Beitrag zur systematischen Entwicklung produktorientierter Dienstleistungen |
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Empathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System [de] |
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EMPIRICAL COMPARISON OF METHODS FOR INFORMATION SYSTEMS DEVELOPMENT ACCORDING TO SOA [de] |
|
Empirical Evaluation of a Service Analysis and Design Methodology |
|
Empirically Testing a Model for the Intention of Firms to use Remote Application Hosting [de] |
|
Empirische Erhebung im Umfeld der Sozialpartner |
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Empirische Untersuchung zur Zahlungsbereitschaft für produktbegleitende Dienstleistungen in der Baubranche |
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Enabling the Transfer of Information Technology Support Knowledge to Enterprise Customers Using Web-based Self-service Systems: [de] |
|
Enhancing Best Practice in Public Health: Using Process Patterns for Business Process Management [de] |
|
Enhancing Customer Experience within the Mobile Telecommunications Industry [de] |
|
Enterprise Fraud Management Using Cloud Computing: A Cost-Benefit Analysis Framework [de] |
|
Entwicklung einer Methodik zur Modellierung von Dienstleistungsnetzwerken |
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Erfolgsfaktoren für hybride Wertschöpfungsnetze |
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Evaluating IT Services Price Benchmarks under Uncertainty [de] |
|
Evaluation of Future Mobile Services Based on the Technology Acceptance Model [de] |
|
Ex-ante-Checkliste zur Analyse von Kundenanforderungen |
|
Ex-ante-Kalkulationsmodell zur mittel- bis langfrisigen Budgetkalkulation für den Dienstleistungsexport |
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Ex-ante-Marktbewertungstool für den Dienstleistungsexport |
|
Exchange Design Patters for Electronic Intermediaries [de] |
|
Expertenbefragung Servicemanagement |
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Exploring the Characteristics of Mobile Data Service Users in Australia [de] |
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EXPLORING THE IMPACT OF FIT BETWEEN CONTEXT FACTORS AND PRICING MODEL CHOICE ON THE SUCCESS OF IT OUTSOURCING MEGA-DEALS [de] |
|
Facilitating Operational Control of Business Services: A Method for Analysing and Structuring Customer Integration [de] |
|
Factors Affecting Customer Loyalty to Application Service Providers in Different Levels of Relationships [de] |
|
Factors Influencing Citizen Adoption of E-Government: A Review and Critical Assessment [de] |
|
Framework für die "Artefaktschaffende Forschung" (Design Science) in Dienstleistungen / hybride Leistungsbündel |
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Framework of a Process Laboratory for the Operational Control of Service Processes |
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From “Take-It-Or-Leave-It” Offers to “Take-It-Or-Beleft- Out” Ultimatum - A Trade Mechanism for Online Services [de] |
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Gaining the World and Losing the Soul? Trust Change in Electronic Government [de] |
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Ganzheitliche Personal- und Organisationsentwicklung zur Integration hybrider Leistungen |
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Generating Service Value Webs by Hierarchical Configuration: A Case in Intellectual Property Rights Clearing [de] |
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Generative Mechanisms for Innovation in Information Infrastructures [de] |
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Geschäftsmodelle für den Informationskreislauf zwischen Produzent und Dienstleister(n) |
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Geschäftsmodelle für teleservicegestützte hybride Produkte |
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Gestaltung von Entwicklungsprozessen, Rahmenbedingungen und Organisation bei technischen Dienstleistern |
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Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services [de] |
|
Grundstruktur für die Beschreibung von Dienstleistungen in der Ausschreibungsphase - PAS 1018 |
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Handlungs- und Moderationskonzept zur Internationalisierung von KMU-Ingenieurdienstleistungen auf Basis eines Vorgehensmodells |
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HOW GERMAN HOSPITALS GOVERN IT – AN EMPIRICAL EXPLORATION [de] |
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Hybride Wertschöpfung durch Übertragung ingenieurwissenschaftlicher Ansätze auf neue Anwendungsfelder |
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Hybride Wertschöpfung: Zukunft industrieller Wertschöpfung |
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Idealtypische Organisationskonzepte für Solution Seller – eine explorative Analyse |
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Identification of Services - A Stakeholder-Based Approach to SOA Development and its Application in the Area of Production Plan [de] |
|
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty [de] |
|
Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector |
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Implementing Views on Business Semantics - Model-based Configuration of Business Documents [de] |
|
Improving Data Quality of Health Information Systems: A Holistic Design- Oriented Approach [de] |
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Improving Service Through Just-in-Time Concept in a Dynamic Operational [de] |
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Incorporating Willingness-To-Pay Data into Online Recommendations for Value-Added Services [de] |
|
InDiCAP-Artefakt |
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Information Needs in Service Systems – A Framework for Integrating Service and Manufacturing Business Processes [de] |
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Innovationsfaehigkeit industrieller Dienstleistungen in Organisationsformen jenseits der Hierarchie |
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INNOVATIVE CAPABILITY DEVELOPMENT PROCESS: A SINGAPORE IT HEALTCARE CASE STUDY [de] |
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Innovative Erlösmodelle für hybride Leistungsbündel |
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Integrated e-Government Systems: Unintended Impacts for Those at the Margins [de] |
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Integrated Navigation on Multidimensional Information Spaces (INOMIS) |
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Integrating Value-Adding Mobile Services into an Emergency Management System for Tourist Destinations [de] |
|
Integrierter Preisfindungsprozess im Maschinen- und Anlagenbau |
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Intelligent Decision Support Systems and Neurosimulators: A Promising Alliance for Financial Services Providers [de] |
|
Internationales Servicemarketing - Die neue Dimension im industriellen Wettbewerb |
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Internationalisierung produktbegleitender Dienstleistungen |
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INVEST-S - Innovative produktnahe Dienstleistungen in Kunden-Lieferanten-Netzwerken |
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Investitionsgüterhersteller als Anbieter industrieller Lösungen – Bestandsaufnahme des Wandels anhand einer Umfrage |
|
IS Offshoring: A Proposed Maturity Model of Offshore IS Suppliers [de] |
|
Is there a Viable Future for Residential IP-Telephony Users? Exploring Providers’ and End-users’ Perspectives [de] |
|
Iseler - A Generic and Hybrid Recommendatio System for Interactive Selling Scenarios [de] |
|
ISPs’ Service Quality and Customer Satisfaction in the Southern Region of Malaysia |
|
IT Empowerment or Exclusion? The Dilemma of Online Government Advisory Services [de] |
|
IT Impacts on Operation-Level Agility in Service Industries [de] |
|
IT Service Management Improvement – Actor Network Perspective [de] |
|
IT-Enabled Change into the Structures of Health Information Systems in Africa: A Case Study in Kenya [de] |
|
ITIL and the Creation of Benefits: An Empirical Study on Benefits, Challenges and Processes [de] |
|
Key Requirements for a Context-Aware Service Marketplace: An Expert’s Perspective |
|
Knowledge Management Challenges for Nongovernment Organizations: The Health and Disability Sector in New Zealand [de] |
|
Knowledge Process Outsourcing: Identfying Potential Research Agenda based on Industry Trends [de] |
|
Konfiguratives Referenzmodell für Dienstleistungsprozesse in der Instandhaltung bzw. -setzung |
|
Konfigurator zur Angebotsbestimmung und Kalkulation |
|
Konzept des Solution Selling - Theoretische Überlegungen und Methoden |
|
Kopplungseffekte bei der Erstellung hybrider Produkte - Entwurf eines Referenz-Produktdatenmodells für hybride Bauprodukte |
|
Kosten- und Zielkostenrechnung für hybride Leistungen |
|
Kostentechnische Bewertung hybrider Produkte in der Baubranche |
|
LCC-Navigator - Kalkulationssoftware für die Lebenszykluskosten einer Werkzeugmaschine |
|
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront [de] |
|
Lebenszyklusorientierte Anforderungsermittlung an hybride Leistungen |
|
Leitfaden für Betreiber und Hersteller zur nachhaltigen Nutzung von hochwertigen Sondermaschinen |
|
Leitfaden für die Organisationsentwicklung beim strategischen Wandel vom Produzenten zum globalen Anbieter von Problemlösungen |
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MAKING MONEY WITH CLOUDS: REVENUE OPTIMIZATION THROUGH AUTOMATED POLICY DECISIONS [de] |
|
Managing E-Government Projects: A Comparative Case Study of Two Inter- Organizational E-Service Development Initiatives [de] |
|
Managing the Current Customization of Process Related IT-Services [de] |
|
Managing Uncertainty in Service Production with Mobile Systems - Case Waste Management Company [de] |
|
Managing Vendor Contracts in Public Sector I.T.: A Case Study on the UK National Health Service [de] |
|
Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services [de] |
|
Measurement of e-Service Quality: An Empirical Study on Online Travel Service [de] |
|
MetaMIS - Gestaltung von Reportingsystemen |
|
Metaphor-Based Alliance Partners Recommendation for Unique and Attractive Destination Image Building [de] |
|
Methode Messung von Zahlungsbereitschaften für hybride Leistungsbündel (Erweiterte Limit-Conjoint Analyse) |
|
Methode zur Entwicklung, Erprobung gund Bewertung von Mobile Automotive Cooperative Services |
|
Methode zur Messung von Kundenpräferenzen für produktbegleitende Dienstleistungen |
|
Methode zur Webservice-Identifikation in hybriden Wertschöpfungsnetzwerken |
|
Methode zur zweistufigen Messung der Zahlungsbereitschaft für hybride Produkte |
|
Methodenbaukasten zur Unterstützung einer internen Standardisierung von Dienstleistungen |
|
Methodik für den systematischem Transfer von technischen Dienstleistungen auf neuen Märkten im Ausland |
|
Mobile Enhancemen to Care Work [de] |
|
Mobile Services for Vehicles [de] |
|
Modellierung der hybriden Wertschöpfung - Eine Vergleichsstudie zu Modellierungstechniken |
|
Modellierung der hybriden Wertschöpfung mit Coloured Petri Nets (CPN) |
|
Modellierung der hybriden Wertschöpfung mit dem modellbasierten Service Systems Engineering |
|
Modellierung der hybriden Wertschöpfung mit dem Molecular Model (MM) |
|
Modellierung der hybriden Wertschöpfung mit dem Product-Service Systems Engineering (PSSE) |
|
Modellierung der hybriden Wertschöpfung mit den Modellierungstechniken der Unified Modeling Language (UML) |
|
Modellierung der hybriden Wertschöpfung mit den Modellierungstechniken des Service Blueprinting |
|
Modellierung der hybriden Wertschöpfung mit der Architektur integrierter Informationssysteme (ARIS) |
|
Modellierung der hybriden Wertschöpfung mit der Business Process Modeling Notation (BPMN) |
|
Modellierung der hybriden Wertschöpfung mit der produktorientierten Dienstleistungsentwicklung (poDLE) |
|
Modellierung der hybriden Wertschöpfung mit der Structured Analysis and Design Technique (SADT) |
|
Modellierung der hybriden Wertschöpfung mit EXPRESS-G und STEP |
|
Modellierung der hybriden Wertschöpfung mit H2-ServPay |
|
Modellierung der hybriden Wertschöpfung mit SAKAOS Service-Repräsentation |
|
Modellierung der hybriden Wertschöpfung mit SeeMe |
|
Modellierungssprache zur Definition, Konfiguration und wirtschaftlichen Bewertung hybrider Leistungsbündel - ServPay |
|
Modelling Exploratory Analysis Processes for eResearch [de] |
|
Morphologischer Kasten zu Ausgestaltungsformen hybrider Leistungsbündel |
|
MoSES - Baukastensystem für modulare Dienstleistungen |
|
Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems [de] |
|
Multi-Method Approach to Guide Design and Use of ICT Infrastructure Services [de] |
|
myOpenFactory - Standardisierung im überbetrieblichen Datenaustausch |
|
Nachhaltigkeitseffekte hybrider Leistungsbündel |
|
Nähere Betrachtung der Kompetenzen für die Preis- und Vertragsgestaltung |
|
NFC Based Service Innovation in Retail: An Explorative Study [de] |
|
Nutzenorientierte Vermarktung von Leistungsbündeln |
|
Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continu |
|
On Business Services Representation – The 3 x 3 x 3 Approach [de] |
|
Online Government Advice: How to Succeed [de] |
|
Online Resumes: Optimizing Design to Service Recruiters [de] |
|
Online Service Delivery Models – An International Comparison in the Public Sector [de] |
|
Ontological Services Using Crowdsourcing [de] |
|
Open Innovation Success or Failure – The Impact of Contextual Factors [de] |
|
Ordnungsrahmen der hybriden Wertschöpfung |
|
Ordnungsrahmen der PSS-Entwicklungsmethodik |
|
Ordnungsrahmen für Lebenszyklusorienitierte Planung im Faciltity Management |
|
Organisationsformen für industrielle Services |
|
Organizational Learning for Incident Management Process: Lessons from High Reliability Organizations [de] |
|
PAS 1090: Anforderungen an Informationssysteme zur Erhebung, Kommunikation und Bereitstellung relevanter Serviceinformationen im |
|
PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung |
|
PAS 1094: Standardisierung der hybriden Wertschöpfung |
|
Personal Health Manager |
|
Personal Mobile Sports Companion: Design and Evaluation of IT-Supported Product-Service-Bundles in the Sports Industry [de] |
|
Personalized Marketing Messages in an Online Banking Context: Does Anybody Notice? [de] |
|
Phasenmodell zur Transformation eines Unternehmens zum Solution Selller |
|
Positive and Negative Findings of the ISO/IEC 17799 Framework |
|
Power Control to the People? Private Consumers’ Acceptance of Smart Meters [de] |
|
Predominantly Electronic or Personal Service Delivery? A Case in The Wealth Management Context [de] |
|
Preisstrategien für integrierte Produkt-Dienstleistungspakete in der Praxis |
|
Prinzipal-Agent-Theorie |
|
Product-Service Systems and Sustainability |
|
Production Planning for IT-Service Providers: An ERP-based Concept |
|
Produktbegleitende Dienstleistungen bei Unternehmen des Verarbeitenden Gewerbes und des Dienstleistungssektors (Erhebung 2002) |
|
Property-Rights-Theorie |
|
Proposing a Business Model Framework for the e-Newspaper Introduction [de] |
|
Providing Spontaneous WLAN Guest Access as a Mobile Value Added Service [de] |
|
Provisioning of Service Mashup Topologies [de] |
|
Questioning the Use of Opaque Web Practices among Low-cost Airline Carriers [de] |
|
Recognising the Need for a Context Sensitive Decision Making Framework for Cosourcing – A Case Study in the Financial Service Sector [de] |
|
Reconceptualising the Information System as a Service (Research in Progress) [de] |
|
Reference Models and Modeling Languages for Product-Service Systems – Status-Quo and Perspectives for Further Research [de] |
|
Referenzmodell für den Service in Unternehmen des Maschinenbaus |
|
Referenzmodell für einen IT-gestützten mobilen Gesundheitscoach |
|
Reifegradmodell der kundenorientierten Dienstleistungsentwicklung |
|
Reifegradmodell für das Solution Selling |
|
Relevanz des Solution Selling in Theorie und Praxis |
|
Risk-Based Decision Support in Service Value Networks [de] |
|
Risk-Reward Sharing in IT Service Contracts – A Service System View [de] |
|
Role-Based Access Control for Information Federations in the Industrial Service Sector [de] |
|
Rolle von Standards bei der Internationalisierung von Dienstleistungsunternehmen |
|
Selbstorganisationsansatz |
|
SELECTING CRITICAL PROCESSES FOR A SIX SIGMA PROJECT – EXPERIENCES FROM AN AUTOMOTIVE BANK [de] |
|
Selecting Web Services and Participants for Enforcing Workflow Access Control [de] |
|
Semantic Interoperability Conflicts in Pan-European Public Services [de] |
|
Semi-Automated Provisioning and Usage of Configurable Web Services [de] |
|
ServCheck - Diagnosetool zur Ermittlung von Verbesserungspotenzialen im Service |
|
Service Analysis - A Critical Assessment of The State of the Art [de] |
|
Service Co-Creation with the Customer: the Role of Information Systems [de] |
|
Service Scenarios - A Socio-Technical Approach to Business Service Modeling [de] |
|
Service Systems as Customer-Intensive Systems and its Implications for Service Science and Engineering [de] |
|
Service-FMEA - Methode zur Professionalisierung der Serviceorganisation |
|
Service-Innovationen in der Industrie |
|
Service-Navigator |
|
SERVICE-ORIENTED ARCHITECTURES: MODELING THE SELECTION OF SERVICES AND PLATFORMS [de] |
|
Service-oriented Resource Management [de] |
|
ServLab - Plattform zur Entwicklung und Gestaltung von Dienstleistungen |
|
SInProD - Anbieterbefragung |
|
Smart Home: Aligning Business Models and Providers Processes; A Case Survey [de] |
|
SMS - Push First and Then Students Will Pull Administrative Information in Higher Education? |
|
SOA Adoption in Business Networks –Does SOA Live up to High Expectations? [de] |
|
SOA Adoption in Practice - Findings from Early SOA Implementations [de] |
|
Social Factors Influencing the Information Security Maturity of Malaysian Public Service Organisation: An Empirical Analysis [de] |
|
Software H2-ServPay: Definition, Konfiguration, Bewertung und Weiterentwicklung modularer hybrider Leistungsbündel |
|
Software-gestütztes integriertes Ressourcenmanagement für den Maschinen- und Anlagenbau |
|
Softwaretool zur Durchführung von Zahlungsbereitschaftsanalysen für hybride Leistungsbündel |
|
Solution SelfAssess-Werkzeug |
|
Solution Selling für KMUs |
|
Status quo der Dienstleistungsstandardisierung (Erhebung) |
|
Success Factors in the Introduction of Standard Software in Core Processes of Banks [de] |
|
Supporting Information Needs of Senior Citizens in Community Aged Care [de] |
|
Supporting Moderators of Company Networks by an Optimization Service for Orchestration [de] |
|
Systemtheoretische Fundierung des Begriffs "Hybride Wertschöpfung" |
|
Terminologie zur Klassifizierung, Spezifikation und Bewertung logistischer Dienstleistungen im Wirtschaftsverkehr |
|
Testing and Validating a Conceptual Framework for Evaluating the Public Value of e-Government using Structural Equation Modellin [de] |
|
The (Missing?) Value of IT in Public Organizations – The Case Of the Swedish Rescue Services [de] |
|
The Adoption of Mobile Commerce Services by Individuals: A Current State of the Literature [de] |
|
The Business Intelligence Competence Centre as an Interface Between It and User Departments in Maintenance and Release Developme [de] |
|
The Business Perspective of Cloud Computing: Actors, Roles, and Value Networks [de] |
|
THE CHIASMUS OF DESIGN: PARADOXICAL OUTCOMES IN THE E-GOVERNMENT REFORM OF UK CHILDREN’S SERVICES [de] |
|
The Critical Issues about Deploying RFID in Healthcare Industry by service perspective [de] |
|
The Design and Success of Shared Services Centres [de] |
|
The Design of An Accountability Framework for Service Engineering [de] |
|
THE DEVELOPMENT AND TEST OF A RELATIONSHIP MODEL ON SYSTEM USE, JOB LEARNING, AND IMPACT [de] |
|
The Economics of Service Level Engineering [de] |
|
The Effects Of Communities Of Practice On The Success Of An Expert Recommending Service [de] |
|
The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services [de] |
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The impact of mobile computing in the performance evaluation of Emergency Medical Services: An Australian case study [de] |
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The Impact of Service-Oriented Architecture on Business Networkability [de] |
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The Moderating Role of Customer-Technology Contact on Attitude towards Technology-Based Services [de] |
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The Networked Service Society [de] |
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The Rise of ICT for Commerce in Small Product Offerings Case studies from India |
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The Risks of Sourcing Software as a Service – An Empirical Analysis of Adopters and Non-adopters [de] |
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The Service System is the Basic Abstraction of Service Science [de] |
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The Sleeping Giant – A Longitudinal Study Surveying the Mobile Service Market in Finland [de] |
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The Unaspected Destiny of a Collaborative E-Marketplace: The Agriok Case [de] |
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Toward a Ubiquitous Personalized Daily-Life Activity Recommendation Service with Contextual Information: A Services Science Pers [de] |
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Towards a Framework for Evaluating Immersive Business Models: Evaluating Service Innovations in Second Life [de] |
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TOWARDS A SERVICE GOVERNANCE FRAMEWORK FOR THE INTERNET OF SERVICES [de] |
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Towards a Service Portfolio Management Framework |
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Towards A Set of Requirements for A Holistic IT Solution Engineering Approach [de] |
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Towards an Abbreviated COBIT Framework for Use in an Australian State Public Sector [de] |
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Towards Global Service Quality Dimensions: an Exploration of Commonality in Service Quality Measurement across Industries |
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Towards Logistics Exception Prioritisation: Ontological Approach |
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Towards Model-based Assessment of Business-IT Alignment in E-Service Networks from Multiple Perspectives [de] |
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Towards Providing Lightweight Access to Legacy Applications as Cloud-Based Services [de] |
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Towards Service Engineering: Service Orientation and Business-IT Alignement [de] |
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Towards Understanding the Sources of the Economic Potential of SOA: Findings from the Automotive and Banking Industry [de] |
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Transaktionskostentheorie |
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Transformationsprozess zum Solution Seller |
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Transformationsprozess zum Solution Seller: Herausforderung Markenmanagement |
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Transformationsprozess zum Solution Seller: Herausforderung Vertriebs- und Change-Management |
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Transforming IT Service Management – the ITIL Impact [de] |
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Trust Indicator Modeling for a Reputation Service in Virtual Organizations [de] |
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Typologie für Servicekonzepte der Gebrauchsgüterindustrie |
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Typologie hybrider Wertschöpfungsformen für den Maschinen- und Anlagenbau |
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Übersicht zu Innovationen in der Industrie (Erhebung) |
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Übersicht zu Innovationen in der Produktion (Erhebung) |
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Under-representation in SLAs for Global IT-centric Services [de] |
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Understanding Citizens' Behavioural Intention in The Adoption of E-Government Services in the State of Qatar [de] |
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Understanding Consumer Recommendation Behavior in a Mobile Phone Service Context [de] |
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Understanding Knowledge Transfer in Web-based B2B IT Support |
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Understanding the Adoption of Mobile Data Services: A Value Perspective [de] |
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Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator Of Citize [de] |
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Understanding the Key Drivers in User Loyalty Toward Mobile Data Services [de] |
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Understanding the Manifold Forms of B2b Integration - A Transaction Cost Perspective [de] |
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Use of Colored Petri Nets to Model, Analyze and Evaluate Service Composition and Orchestaration [de] |
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User Perceived Requirements for a Mobile Accounting Information System [de] |
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User Perceived Service Quality of mHealth Servcies in Developing Countries [de] |
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Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion |
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Using Process Models for the Design of Service-Oriented Architecture: Methodology and E-Commerce Case Study [de] |
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Validation of a Generic Service Governance Meta Model based on the Comparison of Major Governance Frameworks [de] |
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VALUATING BUSINESS PROCESS FLEXIBILITY ACHIEVED [de] |
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VALUE POTENTIAL AND CHALLENGES OF SERVICE-ORIENTED ARCHITECTURES - A USER AND VENDOR PERSPECTIVE [de] |
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Values and M-Services Adoption [de] |
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VE - Variety Engineering Method |
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Vergleich von Methoden zur Produkt und Dienstleistungsmodellierung in der Baubranche |
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Vergleich von Reifegradmodellen für die hybride Wertschöpfung |
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Vermarktung von Lösungen - Eine personalwirtschaftliche Perspektive |
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Victorian Local Government Websites: Tracking Information Provision and e-Service [de] |
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Vorgehensmodell zum konfigurativen Service Engineering hybrider Leistungsbündel |
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Vorgehensmodell zur Planung industrieller Dienstleistungsprogramme |
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Vorgehensmodell zur Weiterentwicklung zum hybriden Leistungsanbieter |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Hybride Produktentwicklung für produzierende Dienstleister |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Modell der Sustainable Innovations Group, Technical University |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Rahmenkonzept zur Entwicklung von PSS |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Rahmenwerk für die Analyse und Entwicklung von PSS |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Regelkreismodell des Life Cycle Managements investiver PSS |
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Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Vergleichsrahmen für PSSE-Vorgehensmodelle |
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Wachstums- und Ertragspotenziale im Service im Maschinenbau (Erhebung) |
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Webbasiertes Unterstützungswerkzeug zur Internationalisierung von dienstleistenden KMU |
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Why Information Technology is Not Being Used for Financial Advisory [de] |
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You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery [de] |
