• Deutsch
  • English

Keine Angabe

A Formal Model for Electronic and Mobile Government Service Delivery Success Factors
Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion
Key Requirements for a Context-Aware Service Marketplace: An Expert’s Perspective
Conceptualisation and Facilitation of SOA Governance
All Part of the Service? Addressing Data Longevity in Service Oriented Architectures
Towards a Service Portfolio Management Framework
Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continu
Positive and Negative Findings of the ISO/IEC 17799 Framework
Understanding Knowledge Transfer in Web-based B2B IT Support
Towards Global Service Quality Dimensions: an Exploration of Commonality in Service Quality Measurement across Industries
Enterprise Fraud Management Using Cloud Computing: A Cost-Benefit Analysis Framework [de]
SOA Adoption in Business Networks –Does SOA Live up to High Expectations? [de]
The Business Perspective of Cloud Computing: Actors, Roles, and Value Networks [de]
An Ontology-Based Natural Language Service Discovery Engine – Design and Experimental Evaluation [de]
From “Take-It-Or-Leave-It” Offers to “Take-It-Or-Beleft- Out” Ultimatum - A Trade Mechanism for Online Services [de]
Competition of Service Marketplaces - Designing Growth in Service Networks [de]
Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services [de]
ITIL and the Creation of Benefits: An Empirical Study on Benefits, Challenges and Processes [de]
Online Government Advice: How to Succeed [de]