Reifegradmodell der kundenorientierten Dienstleistungsentwicklung [en]
No translation existing. http://www.springerlink.com/content/l371112v3v776570/ This research result was described by Admin Istrator (14. September 2010 - 0:35) This research result was last edited by Admin Istrator (14. September 2010 - 0:37) |
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