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IT-Enabled Change into the Structures of Health Information Systems in Africa: A Case Study in Kenya [de]
ACCEPTANCE PROBLEMS OF AMBIENT INTELLIGENCE AND MOBILE TECHNOLOGIES IN HOSPTALS IN INDIA AND GERMANY [de]
Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging [de]
The Economics of Service Level Engineering [de]
Risk-Reward Sharing in IT Service Contracts – A Service System View [de]
Metaphor-Based Alliance Partners Recommendation for Unique and Attractive Destination Image Building [de]
Improving Service Through Just-in-Time Concept in a Dynamic Operational [de]
Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services [de]
Generating Service Value Webs by Hierarchical Configuration: A Case in Intellectual Property Rights Clearing [de]
Empathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System [de]
Coopetition Based Interaction Design for Optimal Customer Attraction [de]
An Integrative Model of Consumer’s Adoption of RFID Credit Card Service [de]
Under-representation in SLAs for Global IT-centric Services [de]
Risk-Based Decision Support in Service Value Networks [de]
Evaluating IT Services Price Benchmarks under Uncertainty [de]
Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring [de]
A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover [de]
The Moderating Role of Customer-Technology Contact on Attitude towards Technology-Based Services [de]
Gaining the World and Losing the Soul? Trust Change in Electronic Government [de]
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty [de]