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Integrating Value-Adding Mobile Services into an Emergency Management System for Tourist Destinations

Dimension Value
  • Type of the Research Result
  • Other Research Result
  • Current Status of Development
  • Not specified
  • Number of Cases
  • None
  • Functional Area
  • Coordinating Processes
    • Strategic Planning of Product-Service-Systems
    • Core Processes
      • Core Processes Third Level
        • Providing (Parts) of the Product-Service-System
    • Supporting Processes
      • Technology Management
      • Company Size
      • Not Specified
      • Lifecycle Phase
      • Utilization
      • Types of Customers of Value Bundles
      • Businesses
      • Private Customers
      • Public Administrations
      • Industry Sector
      • Hotel and Restaurant Industry
      • Standardization
      • Not Specified

      Several supra-national initiatives and research projects are working on possibilities to facilitate mobile communication networks for emergency management systems. However, the success of such systems depends on users being familiar with the service, which is difficult to achieve, if the system is solely used for emergency management.  Therefore, authors propose a system design that allows the integration of mobile value-adding services. They also present exemplary services, which offer value to tourists and create business opportunities for the tourism industry.

      This research result was described by Sanja Tumbas (13. August 2011 - 9:44)
      This research result was last edited by Sanja Tumbas (14. November 2011 - 0:53)

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