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Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging

Dimension Value
  • Type of the Research Result
  • Empirical Study
    • Survey Results
  • Current Status of Development
  • Not specified
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  • Functional Area
  • Coordinating Processes
    • Strategic Planning of Product-Service-Systems
  • Company Size
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  • Lifecycle Phase
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  • Types of Customers of Value Bundles
  • Public Administrations
  • Industry Sector
  • Public Administration and Defense, Social Insurance
  • Standardization
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While depopulation led to a decrease in financial means for the affected public administrations, the aging society demands for a change in the public service infrastructure. The needed reforms in both front office and back office often cannot be taken due to the financial situation. One possible way out of this dilemma is focusing on cooperating with other municipalities in order to share costs. Especially Shared Service Centers are a promising approach.

This research result was described by Sanja Tumbas (13. August 2011 - 8:49)
This research result was last edited by Sanja Tumbas (2. January 2012 - 16:30)

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