Customer service: the key to customer satisfaction, customer loyalty, and market share
| Title | Customer service: the key to customer satisfaction, customer loyalty, and market share |
| Publication Type | Journal Article |
| Year of Publication | 1994 |
| Journal | Journal of Business Logistics 15 (1994) 1 |
| Pagination | 1-27 |
Related Research Result(s):
Supporters
| ||
 |
| |
| ||
