Customer service: the key to customer satisfaction, customer loyalty, and market share
Titel | Customer service: the key to customer satisfaction, customer loyalty, and market share |
Publikationstyp | Journal Article |
Jahr | 1994 |
Journal | Journal of Business Logistics 15 (1994) 1 |
Seiten | 1-27 |
Verknüpfte Forschungsergebnis(se):