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Power Control to the People? Private Consumers’ Acceptance of Smart Meters
Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator Of Citize
E-Government in the Making: Socio-Economic Development in the Akshaya Project
An Ontology-Based Natural Language Service Discovery Engine – Design and Experimental Evaluation
Role-Based Access Control for Information Federations in the Industrial Service Sector
From “Take-It-Or-Leave-It” Offers to “Take-It-Or-Beleft- Out” Ultimatum - A Trade Mechanism for Online Services
Barriers to IT-Driven Governmental Transformation
Competition of Service Marketplaces - Designing Growth in Service Networks
The Impact of Service-Oriented Architecture on Business Networkability
Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services
ITIL and the Creation of Benefits: An Empirical Study on Benefits, Challenges and Processes
Selecting Critical Processes for a Six Sigma Project – Experiences from an Automotive Bank
Online Government Advice: How to Succeed
Determinants of Grid Assimilation in the Financial Services Industry - An Institutional Theory Perspective
User Perceived Service Quality of mHealth Servies in Developing Countries
The Risks of Sourcing Software as a Service – An Empirical Analysis of Adopters and Non-adopters
A Multi-Tier Negotiation Protocol for Logistics Service Chains
Incorporating Willingness-To-Pay Data into Online Recommendations for Value-Added Services
Exploring the Impact of Fit Between Context Factors and Pricing Model Choice on the Success of IT Outsourcing Mega-Deals
An Event-Driven Approach to Dynamic Situation Detection