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Selecting Critical Processes for a Six Sigma Project – Experiences from an Automotive Bank

Classification
Dimension Value
  • Type of the Research Result
  • Model
    • Business Model
  • Current Status of Development
  • Not specified
  • Number of Cases
  • Not Specified
  • Functional Area
  • Supporting Processes
    • Information Management
    • Other Supporting Processes
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Businesses
  • Industry Sector
  • Banking and Insurance
  • Standardization
  • Not Specified

The paper focuses the selection of critical processes for a Six Sigma project in a teaching case. It presents an approach established during the prototypical implementation of Six Sigma at an automotive bank (financial service provider). Additionally, individual steps of the selection process are more closely examined.

This research result was described by Sanja Tumbas (13. August 2011 - 14:25)
This research result was last edited by Sanja Tumbas (23. November 2011 - 21:08)

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