Publications
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Found 3 results
Information Needs in Service Systems – A Framework for Integrating Service and Manufacturing Business Processes,
, Proceedings of the 44thHawaii International Conference on System Sciences, (2011)
Configurative Service Engineering A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance ,
, Proceedings of the 42nd Hawaii International Conference on System Science, (2009)
A Framework for Design Research in the Service Science Discipline,
, Proceedings of the 15th Americas Conference on Information Systems (AMCIS), San Francisco, California, USA, (2009)