Bridging the “Front Stage” and “Back Stage” in Service System Design
Titel | Bridging the “Front Stage” and “Back Stage” in Service System Design |
Publikationstyp | Conference Paper |
Jahr | 2008 |
Autoren | Glushko, R. J., and Tabas L. |
Conference Name | Proceedings of the 41st Hawaii International Conference on System Sciences |
Verknüpfte Forschungsergebnis(se):