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Smart Home: Aligning Business Models and Providers Processes; A Case Survey

Dimension Value
  • Type of the Research Result
  • Empirical Study
    • Survey Results
  • Current Status of Development
  • In Progress
    • Without Pilot Application
  • Number of Cases
  • Not Specified
  • Functional Area
  • Coordinating Processes
    • Strategic Planning of Product-Service-Systems
    • Core Processes
      • Core Processes Second Level
        • Distribution of Product-Service-Systems
    • Company Size
    • Not Specified
    • Lifecycle Phase
    • Pre-Utilization
    • Types of Customers of Value Bundles
    • Not Specified
    • Industry Sector
    • Not Specified
    • Standardization
    • Multinational Standardization
      • Other

    Smart Home projects require product, service and business model innovation by organizations from multiplesectors. In this paper, authors propose three alignment domains that address the operational interactions between the involved providers. Based on a case survey they conclude that insufficient attention is paid to the alignment of Business Model as well as to Business Processes between involved providers, who are an essential to service innovation in a value network.

    This research result was described by Sanja Tumbas (28. April 2011 - 9:50)
    This research result was last edited by Sanja Tumbas (16. December 2011 - 22:40)

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