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Managing Vendor Contracts in Public Sector I.T.: A Case Study on the UK National Health Service

Classification
Dimension Value
  • Type of the Research Result
  • Theory
  • Current Status of Development
  • Not specified
  • Number of Cases
  • None
  • Functional Area
  • Coordinating Processes
    • Strategic Planning of Product-Service-Systems
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Public Administrations
  • Industry Sector
  • Health Care, Veterinary Care and Welfare
  • Standardization
  • Not Specified

In this study, authors investigate the role of IT vendors in fulfilling the aims and objectives of the National Programme in the context of market, business, managerial, and technical factors. Despite highly publicised large-scale IT outsourcing contracts, many IT vendors are unable to fulfil the rigid terms and conditions of their contracts.

This research result was described by Sanja Tumbas (28. April 2011 - 14:32)
This research result was last edited by Sanja Tumbas (25. November 2011 - 23:36)

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