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IT Empowerment or Exclusion? The Dilemma of Online Government Advisory Services

Dimension Value
  • Type of the Research Result
  • Literature Analysis
  • Current Status of Development
  • Scheduled
  • Number of Cases
  • Not Specified
  • Functional Area
  • Core Processes
    • Core Processes Third Level
      • Providing (Parts) of the Product-Service-System
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Private Customers
  • Public Administrations
  • Industry Sector
  • Public Administration and Defense, Social Insurance
  • Standardization
  • Not Specified

Authors conducted a literature review of online government advisory services, e-government and empowerment, in order to form a consolidated view theory-wise and to explore a sound explanation of this dilemma. This study represents the first stage of an ongoing research project. The expected outcome of the research project is a comprehensive framework for online government advisory service delivery and design strategies for advisory systems that truly empower the general public.

This research result was described by Sanja Tumbas (28. April 2011 - 9:16)
This research result was last edited by Sanja Tumbas (29. November 2011 - 0:14)

Further information

This Research Result is connected to the following Publication/s