• Deutsch
  • English

Integrated e-Government Systems: Unintended Impacts for Those at the Margins

Dimension Value
  • Type of the Research Result
  • Literature Analysis
  • Current Status of Development
  • Not specified
  • Number of Cases
  • >100
  • Functional Area
  • Coordinating Processes
    • Management of Values and Culture for Product-Service-Systems
    • Strategic Planning of Product-Service-Systems
  • Supporting Processes
    • Information Management
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Utilization
  • Types of Customers of Value Bundles
  • Private Customers
  • Public Administrations
  • Industry Sector
  • Public Administration and Defense, Social Insurance
  • Standardization
  • Not Specified

This paper investigates the consequences of mandatory use of an integrated ICT-based licensing system on remote Indigenous communities in Australia. It notes that the system is not a major cause of social exclusion but that it further compounds the profound social, economic and cultural influences that alienate remote indigenous Australians. The paper concludes that efforts to address this alienation must focus not just on the ICT system but the whole ensemble of socio-technical relations associated with the delivery of public policy.

This research result was described by Sanja Tumbas (28. April 2011 - 14:45)
This research result was last edited by Sanja Tumbas (26. November 2011 - 0:04)

Further information

This Research Result is related to the following Organization/s

This Research Result is connected to the following Publication/s