The Design and Success of Shared Services Centres
Organisations are increasingly looking to realise the benefits of shared services yet there is little guidance available as to the best way to proceed. This paper presents a framework that considers the service provided, the design of the shared services centre and the organisational context it sits within. This research result was described by Sanja Tumbas (2. May 2011 - 10:30) This research result was last edited by Sanja Tumbas (14. November 2011 - 20:55) |
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