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On Business Services Representation – The 3 x 3 x 3 Approach

Classification
Dimension Value
  • Type of the Research Result
  • Method
    • Other Method
  • Current Status of Development
  • Not specified
  • Number of Cases
  • 1
  • Functional Area
  • Coordinating Processes
    • Controlling of Product-Service-Systems
      • Strategic Planning of Product-Service-Systems
      • Core Processes
        • Core Processes First Level
          • Design and Implementation of Product-Service-Systems
      • Company Size
      • Not Specified
      • Lifecycle Phase
      • Pre-Utilization
      • Types of Customers of Value Bundles
      • Businesses
      • Industry Sector
      • Not Specified
      • Standardization
      • Not Specified

      The increasing popularity and influence of service-oriented computing give rise to the need of representational and methodological supports for the development and management of business services. From an IT perspective, there is a proliferation of methods and languages for representing Web services. Unfortunately, there has not been much work in modeling high-level services from a business perspective. Modeling business services should arguably capture their inherent features, along with many other representational artifacts. In this work authors propose a novel approach for business services representation featuring a three-dimensional representational space of which dimensions stand for the service consumer, service provider and service context. They also discuss how the proposed representation approach provides methodological supports to the area of service orientation.

      This research result was described by Sanja Tumbas (28. April 2011 - 9:05)
      This research result was last edited by Sanja Tumbas (13. August 2011 - 16:49)

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