Transforming IT Service Management – the ITIL Impact
| Title | Transforming IT Service Management – the ITIL Impact |
| Publication Type | Conference Paper |
| Year of Publication | 2006 |
| Authors | Carter-Steel, A., Toleman M., and Tan Wui-Gee |
| Conference Name | 17th Australian Conference on Information Systems |
| Conference Location | Adelaide |
Related Research Result(s):
