This project will enhance the nation's expertise in ICT in general and smart information use in particular. In the real world, process management is a key issue in any workplace organisation which needs to be supported by workflow systems, particularly in this Internet and Web services era. This project will develop an innovative framework and the corresponding technologies for service workflow management. The research will assist many organisations to effectively develop and deliver more efficient, reliable, flexible and adaptive business applications. Consequently, this will enhance the ability of many Australian organisations to run more productively and more competitively.