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Distribution of Product-Service-Systems

SMS - Push First and Then Students Will Pull Administrative Information in Higher Education?
An Empirical Exploration of Requirements Engineering for Hybrid Products
Understanding Citizens' Behavioural Intention in The Adoption of E-Government Services in the State of Qatar
Predominantly Electronic or Personal Service Delivery? A Case in The Wealth Management Context
The Economics of Service Level Engineering
Risk-Reward Sharing in IT Service Contracts – A Service System View
Information Needs in Service Systems – A Framework for Integrating Service and Manufacturing Business Processes
Under-representation in SLAs for Global IT-centric Services
Managing the Current Customization of Process Related IT-Services
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront
Evaluating IT Services Price Benchmarks under Uncertainty
The Design of An Accountability Framework for Service Engineering
The Critical Issues about Deploying RFID in Healthcare Industry by service perspective
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty
The Design and Success of Shared Services Centres
Diffusion of E-Government Services in Australia: Citizens' Perspectives
'You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery
Understanding Consumer Recommendation Behavior in a Mobile Phone Service Context
Success Factors in the Introduction of Standard Software in Core Processes of Banks
Iseller - A Generic and Hybrid Recommendatio System for Interactive Selling Scenarios