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User Perceived Service Quality of mHealth Servies in Developing Countries

Dimension Value
  • Type of the Research Result
  • Theory
  • Current Status of Development
  • Not specified
  • Number of Cases
  • Not Specified
  • Functional Area
  • Supporting Processes
    • Information Management
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Businesses
  • Industry Sector
  • Health Care, Veterinary Care and Welfare
  • Standardization
  • Not Specified

The main aim of the authors in this paper is to explore, analyze and critically assess the use of existing service quality theories in the light of evolving and ubiquitous healthcare services and their underlying technologies. The conceptual model of the study identifies that there are three primary quality dimensions and ten subdimensions which play avital role in capturing users’ overall perceptions of mobile health services.

This research result was described by Sanja Tumbas (13. August 2011 - 14:16)
This research result was last edited by Sanja Tumbas (16. December 2011 - 23:29)

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