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The Effects Of Communities Of Practice On The Success Of An Expert Recommending Service

Dimension Value
  • Type of the Research Result
  • Literature Analysis
  • Current Status of Development
  • In Progress
    • With Pilot Application
  • Number of Cases
  • Not Specified
  • Functional Area
  • Coordinating Processes
    • Strategic Planning of Product-Service-Systems
    • Core Processes
      • Core Processes First Level
        • Ideas Generation for Product-Service-Systems
    • Company Size
    • Not Specified
    • Lifecycle Phase
    • Not Specified
    • Types of Customers of Value Bundles
    • Businesses
    • Not Specified
    • Industry Sector
    • Not Specified
    • Standardization
    • Not Specified

    This article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. Authors regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems involving a business process breakdown. Rather than focusing on the Expert Recommending Information System itself, the author concentrates on the service it delivers, the Expert Recommending Service (ERS).

    This research result was described by Sanja Tumbas (2. May 2011 - 10:27)
    This research result was last edited by Sanja Tumbas (14. November 2011 - 20:52)

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