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The Development and Test of a Relationship Model on System Use, Job Learning, and Impact

Dimension Value
  • Type of the Research Result
  • Empirical Study
    • Survey Results
  • Current Status of Development
  • Not specified
  • Number of Cases
  • Not Specified
  • Functional Area
  • Supporting Processes
    • Information Management
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Businesses
  • Not Specified
  • Industry Sector
  • Not Specified
  • Standardization
  • Not Specified

This exploratory study examined the role of job learning on the relationship between information systems use and impact. Data from 308 end-users were analyzed to evaluate the relationship between systems use, job learning, and technology impact. System use was conceptualized as decision support, work integration, and customer service. Technology impact was conceptualized as effect on management control, task innovation, task productivity, and customer satisfaction.

This research result was described by Sanja Tumbas (13. August 2011 - 11:27)
This research result was last edited by Sanja Tumbas (16. December 2011 - 23:08)

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