Towards a Consolidated Concept of Maturity in Providing Customer Solutions
| Title | Towards a Consolidated Concept of Maturity in Providing Customer Solutions |
| Publication Type | Conference Proceedings |
| Year of Conference | 2009 |
| Authors | Pöppelbuß, J., Knackstedt R., and Becker J. |
| Conference Name | Proceedings of the First International Symposium on Services Science (ISSS'09). |
| Pagination | 295-307 |
| Conference Location | Leipzig |
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