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Towards a Consolidated Concept of Maturity in Providing Customer Solutions

TitelTowards a Consolidated Concept of Maturity in Providing Customer Solutions
PublikationstypConference Proceedings
Year of Conference2009
AutorenPöppelbuß, J., Knackstedt R., and Becker J.
Conference NameProceedings of the First International Symposium on Services Science (ISSS'09).
Seiten295-307
Conference LocationLeipzig