Designing services that deliver
Title | Designing services that deliver |
Publication Type | Journal Article |
Year of Publication | 1984 |
Authors | Shostack, G. L. |
Journal | Harvard Business Review, 62 (1984) 1 |
Pagination | 133-139 |
Related Research Result(s):
Title | Designing services that deliver |
Publication Type | Journal Article |
Year of Publication | 1984 |
Authors | Shostack, G. L. |
Journal | Harvard Business Review, 62 (1984) 1 |
Pagination | 133-139 |