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IT-Enabled Change into the Structures of Health Information Systems in Africa: A Case Study in Kenya |
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Acceptance Problems Of Ambient Intelligence And Mobile Technologies In Hospitals In India And Germany |
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Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging |
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The Economics of Service Level Engineering |
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Risk-Reward Sharing in IT Service Contracts – A Service System View |
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Metaphor-Based Alliance Partners Recommendation for Unique and Attractive Destination Image Building |
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Improving Service Through Just-in-Time Concept in a Dynamic Operational |
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Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services |
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Generating Service Value Webs by Hierarchical Configuration: A Case in Intellectual Property Rights Clearing |
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Empathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System |
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Coopetition Based Interaction Design for Optimal Customer Attraction |
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An Integrative Model of Consumer’s Adoption of RFID Credit Card Service |
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Under-representation in SLAs for Global IT-centric Services |
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Risk-Based Decision Support in Service Value Networks |
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Evaluating IT Services Price Benchmarks under Uncertainty |
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Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring |
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A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover |
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The Moderating Role of Customer-Technology Contact on Attitude towards Technology-Based Services |
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Gaining the World and Losing the Soul? Trust Change in Electronic Government |
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Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty |
