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Strategic Planning of Product-Service-Systems

Towards Logistics Exception Prioritisation: Ontological Approach
Production Planning for IT-Service Providers: An ERP-based Concept
IT-Enabled Change into the Structures of Health Information Systems in Africa: A Case Study in Kenya
The (Missing?) Value of IT in Public Organizations – The Case Of the Swedish Rescue Services
An Exploratory Investigation of Critical Success Factors in Wireless Field Force Automation Projects
NFC Based Service Innovation in Retail: An Explorative Study
A Transaction Cost Theoretical Analysis of Software-As-A-Service (Saas)-Based Sourcing in SMBs And Enterprises
The Business Intelligence Competence Centre as an Interface Between It and User Departments in Maintenance and Release Development
Integrating Value-Adding Mobile Services into an Emergency Management System for Tourist Destinations
Measurement of e-Service Quality: An Empirical Study on Online Travel Service
Predominantly Electronic or Personal Service Delivery? A Case in The Wealth Management Context
Why Information Technology is Not Being Used for Financial Advisory
Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging
Metaphor-Based Alliance Partners Recommendation for Unique and Attractive Destination Image Building
Evaluating IT Services Price Benchmarks under Uncertainty
Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring
A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover
The Service System is the Basic Abstraction of Service Science
A Lifecycle Approach towards Business Rules Management
Social Factors Influencing the Information Security Maturity of Malaysian Public Service Organisation: An Empirical Analysis