The Development and Test of a Relationship Model on System Use, Job Learning, and Impact
This exploratory study examined the role of job learning on the relationship between information systems use and impact. Data from 308 end-users were analyzed to evaluate the relationship between systems use, job learning, and technology impact. System use was conceptualized as decision support, work integration, and customer service. Technology impact was conceptualized as effect on management control, task innovation, task productivity, and customer satisfaction. This research result was described by Sanja Tumbas (13. August 2011 - 11:27) This research result was last edited by Sanja Tumbas (16. December 2011 - 23:08) |
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