ERCIS
Hybride Wertschöpfung 3.0
Publications
Found 2 results
2009
Idealtypische Organisationskonzepte für Solution Seller: Eine explorative Analyse
,
Ahlert, Dieter
,
Kawohl Julian
, and
Schefer Benjamin
, Volume Nr. 6, Münster, (2009)
2008
Service blueprinting: a practical technique for service innovation
,
Bitner, M. J.
,
Ostrom A. L.
, and
Morgan F. N.
, Volume 50, (2008)
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