Learning Service Experience from the Service Encounter of a Retailing Chain Storefront
Title | Learning Service Experience from the Service Encounter of a Retailing Chain Storefront |
Publication Type | Conference Paper |
Year of Publication | 2010 |
Authors | Lin, Fu-Ren, Po R. W., and Cruz Orellan C. V. |
Conference Name | Proceedings of the 43rd Hawaii International Conference on System Sciences |
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