The social network antecedents and performance outcomes of service innovation
The social network antecedents and performance outcomes of service innovation () Service innovation is vital for organisations in creating and sustaining customer value in a knowledge-based economy. To enhance our understanding of service innovation, this project examines the role of social network factors and the conditions by which service innovation contributes to firm performance. This project was described byAdmin Istrator (27. June 2011 - 12:58) This project was last edited by Sanja Tumbas (9. July 2012 - 22:58) |