Building ambidextrous capacity in service industries-a cross national s
Building ambidextrous capacity in service industries-a cross national s () This research aims to understand the employee and organisations factors responsible for achieving ambidexterity (that is, ability to achieve sales targets and excellent customer service, simultaneously) in service industries. Results will assist firms to increase productivity and be more competitive in domestic and international markets. This project was described byAdmin Istrator (28. June 2011 - 9:35) This project was last edited by Sanja Tumbas (24. June 2012 - 21:35) |