Prof. Paul Patterson
Contact Person of the following Projects
- An Investigation of Export Performance Determinants Across Service Types
- Customer Rage Spectrum Emotions in Service Failure Encounters: Linking Experience, Expression,Behaviour and Organisational Respo
- Building ambidextrous capacity in service industries-a cross national s
- Pro bono service: drivers, delight, dark side and downside for the professional
The Profile was last updated on 21. June 2011 - 9:24
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