How to describe your service. An invitation to the structured analysis and design technique
| Titel | How to describe your service. An invitation to the structured analysis and design technique |
| Publikationstyp | Journal Article |
| Jahr | 1995 |
| Autoren | Congram, C., and Epelman M. |
| Journal | International Journal of Service Industry Management, 6 (1995) 2 |
| Seiten | 6-23 |
Verknüpfte Forschungsergebnis(se):
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